Trend spotting in workplace design

Rethinking the school staffroom Part 3

PlaceShaping Project – tackling the why and what is happening in workplaces

If you are reading this blog, then you would already be aware of my PlaceShaping project and my research trip to London last month. I focused on workplaces that offered collaborative or co-working spaces, and found they are not all the same and the differences go beyond the physical facilities and access.

So far I have formed some initial thoughts on the future trends in collaborative adult spaces and which models might offer the most to the design of future teacher workspaces.

#1. Hot-desking in itself does not create collaboration – it supports a focus on individual tasks rather than co-working or collaboration. It could also generate a competitive view of resources and heighten territorial behaviours rather than breaking them down. It’s key value is in the financial savings made by increasing use of office resources and facilitates moves to downsize the amount of space used by workstations.

#2. Hot-desking is concerned primarily with access to location and things. Co-working has a focus on access to location and people.

#3. Characteristics of successful ABWs are:

*modern aesthetic and open, flexible space

*high speed, wireless connectivity

*latest technology (in office and away from office)

*trust, mutual understanding and equitable access to necessary resources

*focus on performance enhancement

Here is the link to an amazing office space – it shows key ABW features: Work Design Now – GlaxoSmithKline (GSK) Philadelphia, PA http://vimeo.com/76671083

Well equipped dining areas that also host informal meetings and places to work are common to new styles of office design.

Well equipped dining areas that also host informal meetings and places to work are common to new styles of office design.

 

An alternative workspace in a corporate environment

An alternative workspace in a corporate environment

#4. Characteristics of Co-working spaces – what you expect to find in the space:

*Wifi – high speed connectivity

*Food/coffee DIY area

*Variety of table sizes and shapes (fewer individual tables than shared tables)

*Informal aesthetic in furniture choice

*Hosted space (maintenance and fostering connections)

*Range of lighting (for practical and ambience)

*Trust, Responsibility, Personal “buy in”

*Easy to maintain and clear prompts for space etiquette

*Permanent desks and territory kept to minority (less than 20%)

*Programme of events to build connections and skills appropriate to business goals

Campus London

informal workspace in a collaborative environment

informal workspace in a collaborative environment

 

 

#5. Styling in the non-corporate flexible workspaces is whimsical, eclectic and often reflects skills/interests of founding membership and ethos of businesses the space attracts. There is a focus on human-scale with inclusive and democratic approach to the dispersal of resources.

 

Things & trends I am noticing – 

Creative, challenging, complex workspaces would thrive if there was …

  1. someone to curate the space
  2. someone to maintain the space
  3. someone to host the space
  4. strategic layouts with space for movement between people and activities and “zones”
  5. simplicity
  6. time to work and think

Good spaces – consensus in work design literature

  1. explicit objectives (what is the need for the specific design)
  2. enhance productivity
  3. reduce costs
  4. increase flexibility
  5. encourage interaction
  6. support cultural change
  7. stimulate creativity
  8. attract and retain staff
  9. express the brand
  10. reduce environmental impact

Creative Spaces for Creative Activity – a simple pattern (ref: Groves, 2010)

  1. spaces that stimulate
  2. spaces for reflection
  3. spaces for collaboration
  4. spaces to play

Other patterns to think about …

Studio – creative space where team or creative work is one show during the process

Living Room – relaxed meeting area

Shelters – semi-protected impromptu spaces

Library – quiet space for individual work (old rule of silence)

Town Hall – communal areas shared by all departments of organisation to be used formally and informally throughout the day

What is happening in the world of adult workspaces?

(Part 2 of Rethinking the staffroom)

When embarking on this project, I realised consideration of adult workspaces outside of schools was going to be important. In my experience, the work of a teacher has two modes – the classroom teacher and the employee modes. In any given day, teachers’ work will move between these related but distinct modes. We are beginning to understand more and more about the design of the contemporary classroom and its relationship to new pedagogies, therefore, we should be able to project from the classroom onto the types of workspaces that are needed by teachers when preparing for these classrooms. What is less known in the school environment is the employee work mode – what types of spaces do teachers need when fulfilling their roles as employees of an organisation? Hence my emphasis upon finding out what is happening in the world of adult workspaces, and in particular, knowledge industries and organisations that use collaboration as a key strategy. I also feel teachers have much in common with the freelancer due to their identity as a professional.

In a nutshell, there are two agendas that are reshaping the traditional office work spaces:

  1. Cost effectiveness;
  2. Changes in work culture and enhancement of the quality of work experience.

These workspaces go beyond hot-desking (which was more a cost saving and efficiency strategy) to deliberately shifting employees and forming and reforming work relationships and teams, thereby spreading the impact of positive work(ers). There is an increased use of incidental spaces, and sensitive spatial policies are more important now as we develop more agile models.

open plan section of activity-based design

open plan section of activity-based design

There is also an emergence of self-organising spaces for freelancers and nomadic workers. In these spaces trust is big, and without it these spaces would not function. Freelancers and self-employed are increasingly looking for serendipity encounters and collaborations that will enhance their business and provide interaction with others in their industry. The spaces are BYO technology, with a fluid attendance on any given day (there is also a degree of churn throughout the day).

hot-desking in cafe zone of collaborative workspace

hot-desking in cafe zone of collaborative workspace

In the property sector, there is a suggestion that the new generation of workers are used to working in smaller but varied spaces (eg. university cafes, libraries), used to moving around to find suitable space, prefer to make their own choices about when and where to work, rely on their own technology and are used to the notion of portable “desks and storage”. What they do expect is reliable, high speed connectivity and easily accessed technical support. This description of the new worker is similar to the profile of the contemporary school student.

Defining the challenges when rethinking the staffroom

In the past few months, I have managed to narrow down the challenges to four key hindrances or issues that stand in the way of achieving the best design for teacher workspaces:

  1. a metric of productivity does not exist for determining physical workspace for teachers, so it is difficult to either convince stakeholders a design solution is appropriate according to that measure and such a measure can throw light onto what is important in the workplace.
  2. the work of a teacher is ill-defined across the industry, variable roles according to the individual school context and system, changing workloads due to external decisions and policies – reliance on WH&S and the various industry and sector awards to establish a basic definition of teacher workloads.
  3. the professional identity of a teacher within a highly institutionalised work environment.
  4. from the co-working or collaborative teams or activity-based workplace models – would any be most or more appropriate?

Rethinking the school staffroom – why we should care about teachers’ workspaces

Last week I presented a session at the NSW ReLearn 2013 conference of CEFPI Australasia on this very topic. The questions of what types of activities need to be supported in an adult workspace and what is the work of a teacher framed my presentation. I believe it is time we should be defining the work of a contemporary teacher and then designing for their specific needs as classroom educators and organisational employees. Since the session was well received by both educators and educational facilities designers, I thought I would share it through this blog.

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As an experienced educator in school environments, I am challenged by the task of defining the work of a teacher, even though I spend a sizable part of the year involved in defining staff roles, interviewing for new teachers and determining staffing allocations. I can write pages that list the tasks and responsibilities each teacher actually does in any given year but I wonder sometimes whether this is what a teacher should be doing within the contemporary educational context. And there is the tricky debate of whether teaching is a profession. If it is not, it is unclear what it would be instead. I am often trying to prioritise the workplace goals of productivity, organisational culture, flexibility, well-being and engagement in the context of myriad external agendas and accountabilities.

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Why should we rethink the staffroom within schools?

I can think of a number of reasons why we should rethink the design of our staffrooms. The standard for staff facilities is based on models of schooling that are rapidly fading. We struggle to define the work of a teacher as we pass from the old industrial model of education to the information and knowledge age. In the past twenty years, teachers have been viewed as facilitators, co-learners, mentors, guides and so on. The classroom, both virtual and physical, is adopting new ways of working and learning for students but the staffroom has not changed for decades. There is a significant gap in the research literature and reasons why staff facilities are not studied is not clear, but suggestions are: staff facilities are not a financial priority, these spaces are not overtly student focused space and attitudes to teachers’ work.

Traditionally the 20th Century approach has been the provision of one common room for all staff (one space for all teacher activities from meals to meetings to storage to preparation – both formal and informal functions) but not necessarily for non-teaching staff (practical and status and cultural reasons). In addition to the common space, secondary departments evolved additional faculty based rooms. Patterns of the common room usage vary but the deserted common room is not unusual. Lack of use is not just based on space appeal. The creation of formal or adhoc staffrooms fragment staff into smaller independently defined groups that are strong within themselves and do not identify with the whole staff as strongly. Therefore, the incentive to come together in one staffroom is diminished. When a common room is introduced as an additional resource the space is more likely to be used by the “baseless” staff like aides, caretakers or K-6 staff on release periods than the teaching staff who already have an established faculty base. Many building programmes have formalised the staff dispersal, especially in secondary departments with various justifications such as providing passive supervision of students, responding to request to be closer to teaching rooms, increasing opportunities to work with subject colleagues. However, these are to date untested and the effect assumed.

Part of the problem with designing effective workspaces for teachers is defining the work of the profession. In Australia, the new Australian Professional Standards do define and simplify the identity of the teacher as a professional, regardless of sector and context. The standards for teachers comprise seven standards which outline what teachers should know and be able to do.

Domains

of teaching

Standards
Professional Knowledge
  1. Know students and how they learn
  2. Know the content and how to teach it
Professional Practice
  1. Plan for and implement effective teaching and learning
  2. Create and maintain supportive and safe learning environments
  3. Assess, provide feedback and report on student learning
Professional Engagement
  1. Plan for and implement effective teaching and learning
  2. Create and maintain supportive and safe learning environments
  3. Assess, provide feedback and report on student learning

Source:http://www.teacherstandards.aitsl.edu.au/OrganisationStandards/Organisation

In addition to considering the standards, we should be looking at the dominant trends in pedagogy. The classroom and pedagogy emerging in the Web2 world is clearly not the industrial model of “talk and chalk” and exit examinations. Therefore, it is reasonable to assume the work of a teacher would be evolving as a result of these changes. It is also important to consider the differences between K-6, K-12 and 7-12 work environments – each reflect different needs, different physical environments, different mandatory requirements and different traditions for providing staff spaces. It would be difficult to imagine one design will fit all teachers across the K-12 spectrum.

A strong argument for rethinking the staffroom are the reasons for dissatisfaction as expressed by teachers through various studies. A few are summarised below and give an general idea of problems that might be influenced by the work environment.

Workload and Burnout in Australian Teachers – UniSA August 2013

The teaching profession is prominent in occupational stress and burnout literature. A comparison of 26 occupations in 2005 found teachers were amongst the highest in self-reported work related stress (similar professions included ambulance, social and healthcare) and sixth lowest score for job satisfaction. This study in late 2012 of 1,288 teachers reported a high work/life interference, low satisfaction with work/life balance but a high commitment to staying in profession (but still only 54% satisfied with current job and 37% have thoughts about quitting).

ACER report 2010 – 17,054 participants in Australia completed “Staff in Australia’s School” survey

88% primary teachers and 86% secondary teachers are overall either satisfied or very satisfied with their current job (improvement of 3% since 2007) – highest areas of dissatisfaction were related to amount of administration tasks and clerical workload of teachers.

However, despite overall positive feelings of job satisfaction , more than half of all teachers surveyed were unsure how much longer they intend continuing working in schools (only 7-10% had any definite plans to leave permanently). Top reasons for leaving prior to retirement were better opportunities outside schools and workload too heavy.

MetLife Survey of the American Teacher 2013

Teacher’s job satisfaction declined 23% in five years since 2008 with only 39% of teachers reported they were very satisfied (lowest since 1987) – a drop of 5% since 2012. Least satisfied teachers worked in schools where budgets had been cut and who had less time for collaboration with colleagues and access to professional learning than other teachers/schools.

Gates foundation polled 40,000 teachers about job satisfaction.

In response to the question of teachers leave the profession, the poll found poor working conditions was a reason. The majority agreed that supportive leadership, time for collaboration, access to high quality curriculum and resources, clean and safe buildings, and relevant professional development were even more important than higher salaries.